Are my pet relocation costs tax deductible?   

If your moving expenses are considered tax deductible due to a job relocation, then your pet shipping expenses would be included with those expenses.  Please consult a tax advisor for more information regarding this topic.

Can my pets travel in the same carrier/crate together?

The United States Department of Agriculture (USDA) Animal Welfare Act (AWA) states that "no more than two live puppies or kittens, eight weeks to six months of age, that are of comparable size and weighing 20 lbs. (9 kg.) or less each, may be transported in the same primary enclosure via air carrier."

What types of pets does Pets Cargo move?

The majority of pets that we move are dogs, cats, birds and other small pets such as ferrets, hamsters, guinea pigs, etc.  We can handle any type of small animal move in the United States or internationally. 

Do you move pets by ground transport or air transport?

At Pets Cargo, we transport pets by air.  Air transport is the safest, fastest and least stressful method of pet shipping.  Some pet ground transport services move up to 15 pets at once with several stops.  This can take up two six weeks. 

Can I travel on the same flight as my pet?

Yes, you can travel on the same flight but there are other factors to be considered.  Call Pets Cargo for more information. 

Can I ship my pets food, food/water bowls, toys, etc. with my pet?

A leash and a medium size ziploc bag with food can be taped to the top of the crate.  Food and water containers must be the type that attach to the crate.  All other items must be shipped separately.

Can I use my own crate/kennel for my pets travel?

Yes, as long as it is approved by the IATA for pet shipping.  Your pet needs to be able to stand up and turn around comfortably.  The crate/kennel may not be collapsible.

Should I give my pet a sedative?

No! Sedatives suppress the respiratory system of the pets and often cause disorientation.  Additionally, under sedation, an animal's natural ability to balance and maintain equilibrium is altered keeping the pet from bracing itself in the event of turbulence.  Several airlines will not accept your pet if they are sedated. 

How should I prepare the pet shipping crate?

Your crate should have two dishes attached to the front door.  A medium sized ziploc bag of food should be taped to the top of crate.  The crate should be lined with some sort of absorbent material. 

What can I do to prepare my pet for travel?

The most important thing you can do to acclimate your pet for his upcoming move is to make sure he is comfortable in his crate.  To get your pet used to a crate, start by putting his favorite treats in the crate and then progress to leaving him in the crate for short periods of time while you are away.  This will help ensure a comfortable experience for your pet while helping to avoid separation anxiety.  It is important for your pet to be as relaxed as possible during the flight.

What is the difference between excess baggage and air cargo?

Excess baggage is when the pet travels in the belly of the plane, and you are a ticketed passenger.  Air cargo is when the pet is shipped on the plane without you.  In both cases, the pet travels in the same climate controlled, pressurized area of the plane.

Where is my pet during the flight?

Pets travel in a pressurized and temperature controlled area of the plane.  The temperature is the same as in the passenger area and your pet can rest comfortably during their flight.  When the cargo system is used for pet travel, your pet is put on the plane last and taken off first to assure safety.  Animals actually travel better this way because it is quieter and they will rest in a darkened place.

How do airlines base their pricing for pets?

When flying unaccompanied, prices are based on the weight of the pet, the dimensions of the carrier and the destination location.

How far in advance should I start planning my pet's move?

You should start planning as far in advance as possible.  Pet shipping requires coordination and planning, and in some cases can take weeks or months to coordinate your trip.  For domestic pet shipping, we recommend you start planning at least seven days in advance.  For international pet shipping, some countries require certain documentation that can take up to six months.  Be sure to call way ahead of time for any international pet transport.

Can Pets Cargo pick up/deliver my pet?

Pets Cargo can arrange for safe and reliable pick up and/or delivery of your pet. 

Will my pet need to change planes?

Whenever possible, we ship pets on non-stop flights.  If a change of plane is unavoidable, we will find the route that minimizes travel time and provides maximum safety and comfort for your pet.

Can I rent my pet's crate?

We sell crates but we do not rent them since the cost of return shipment generally exceeds the value of the crate.

What if my pet needs to urinate during the flight?

Your pet's crate will be lined with absorbent material to soak up any in-flight accidents.